Our UK based factory has reopened as of the 14th April 2020. In order to protect our staff we are working with a very reduced workforce, we are doing our best to despatch all orders as quickly as possible.
Our phonelines are currently operational at the head office, however we are working with a reduced staff level so please bear with us if we cannot answer your call, call 01902450550, visit contact us page or email firstname.lastname@example.org.
For technical advice you can email directly to email@example.com.
All showrooms are closed until further notice.
Delivery delays have now been extended for all orders
- As a result of COVID-19 and the demand on logistics countrywide, there will be a delay on all orders
- As a result of BREXIT there is further delays due to customs delays.
- We are processing orders as usual and we apologise in advance for the delays you will experience.
- Further delays may have occurred since you ordered due to courier efficiencies, who are working to high demand with a reduced staff force
- All saunas and steam rooms that are made to order will also have a production delay due to the reduced workforce, all orders will be manufactured on a first come first served basis.
- Please do not get in touch regarding your order status if it has not been longer than the 15 working days.
- If there are any issues once you receive your order, please contact the head office or get in touch via our contact us page
We apologise that we cannot provide an exact delivery date for your order and are doing all we can to communication any changes to delays in an uncertain situation that is changing daily. We are grateful for your order and support, thank you for understanding.